mPokket Customer Care Number

mPokket Customer Care :A Complete Guide to Assistance and Support

mPOkket customer care number is 033- 6645 2400

mPokket is a popular mobile loan platform that provides quick and easy personal loans to students and young professionals. Whether you’re facing an issue with your loan application, repayment, or any other service, the mPokket customer care team is here to help. In this blog, we will explore everything you need to know about mPokket customer care, how to contact them, and what services they offer.

Official website :- mPokket

How to contact mPOkket customer care :-

There are several ways you can reach out to mPokket’s customer support team for help :-

1]. mpokket Customer Care phone support :-

mPokket also offers phone support for more urgent matters. You can reach their customer care team at 033 6645 2400 .Keep your details ready to help expedite the process.

2]. mPokket Customer Care Email support :-

support@mpokket.com (Please attach mention your loan account number and contact number in Email )

3]. Through the mPokket App :-

The simplest way to get in touch with customer care is through the mPokket mobile app. The app has an integrated support feature where you can raise queries or complaints. Here’s how:

Open the mPokket app.
Go to the “Help & Support” section.
Choose the issue that best describes your concern.
You will be connected to customer service either via chat or email.

4]. Contact mPokket Customer Care Social Media :-

Official address :-

PS Srijan Corporate Park,

Tower 1, 12th Floor, Unit No. – 1204, 2,

EP & GP, Sector V, Bidhannagar,

Kolkata, West Bengal 700091.

Important Links:-

Grievance Officer mPokket Customer Care :-

-Raktim Addya
EMail- grievance@mpokket.com
Tel No – 9748528353
Address:- PS Srijan Corporate Park,

Unit 1204, Sector V, Kolkata – 700091

Nodal officer Service :-

If the Grievance Redressal Officer does not responce within 7 (seven) days of making a complaint, or if any case You are is not satisfied with the response received from the Grievance Redressal Officer.

At this stage you may reach the Nodal Officer on the number below anytime between 09 AM to 07 PM from Monday to Saturday except public holidays or write to the Nodal Officer at the e-mail address below:

Nodal Officer – Sumanta Mukherjee
– Email :- nodal@mpokket.com
– Tel No – 7605057586
– Address-PS Srijan Corporate Park,

Unit 1204, Sector V, Kolkata – 700091.

FAQs About mPokket Customer Care :-

1] What to do if my loan application is rejected?

If your loan application is rejected, it’s essential to first understand the reason. mPokket usually rejects applications due to eligibility issues or incomplete documentation. You can contact customer care through the app or email for detailed feedback on your application.

2]How to repay a loan on mPokket?

You can repay your loan through several payment methods such as:

Net Banking For repayment issues or delays, reach out to customer care to resolve any concerns.
UPI payments
Debit/Credit cards

3] How do I change my contact details in mPokket?

To update your contact information, such as your phone number or email address, you can either use the app’s profile settings or contact customer support to assist you.

4] What should I do if I face a technical issue with the mPokket app?

Technical glitches are rare but can happen. If you face any issues, ensure that your app is updated to the latest version. If the problem persists, you can contact customer support via email or phone to report the issue.

Whether you choose to call their mPokket customer care number, visit their office, or send an email, you can rest assured that assistance is just a step away. Keep this information handy, and don’t hesitate to reach out whenever you need help.

Conclusion:

Whether you need help with loan applications, repayments, or technical issues, mPokket’s dedicated customer care team is always ready to support you. With multiple contact options, including the mobile app, email, phone, and social media, you can easily get the help you need, whenever you need it.

mpokket Customer Care phone support :- 033 6645 2400
mpokket Customer Email support :- support@mpokket.com
Address :-
- PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. – 1204, 2,EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091.

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